Rimuhosting Rocks Again

Posted by matt, Wed Jul 12 19:34:00 UTC 2006

So, we’re starting our brand-new little company, and of course we’re paranoid about cash flow. So, in the interests of keeping fixed costs low, I got the cheapest VPS possible from Rimuhosting. I’ve had some previous projects hosted with them, and their support is second to none.

Well, as I should have expected all along, running a Rails app under Apache just isn’t feasible under 96Mb of memory. So, of course this blog was painfully slow, and I also couldn’t even compile a new version of Apache from the command line without running out of memory.

Cash flow be damned. I want more memory.

So, I email the friendly folks @ Rimu and ask them to bump me to the next hosting plan so that my shiny Typo install can breathe. Ten minutes later, they email me back and inform me that not only have they already added memory, but they bumped me from the 96MB plan to the 192MB plan, for the price of the 128MB plan! $50 worth of hosting for $26.95!

And why do they rock “again”?

I have a client with a demanding Rails app that does lookups and updates against a 500k DB of voters. I had the site running on a 192MB VPS, and it seemed to be doing just fine. Without warning me, he brought on another 40-50 data entry people, thus hammering my poor Rails app into heavy swapping and poor performance.

“It’s running slow, can you reboot it or something?” “No, this is YOUR FAULT”, I thought. I emailed Rimu and asked them if they could bump me to the 320MB memory level. 20 minutes later, I get an email telling me that they bumped me, rebooted, and that I didn’t have to pay for it if I didn’t need to keep it! What?! I don’t have to pay???

Four days later the storm had passed… I asked them to bump me back down again, which they once again did immediately. No charge. Happy client, happy developer.

Rimuhosting rocks. Again.

Filed Under: Rails | Tags:

Comments

  1. Bill Edmonson 07.13.06 / 08AM

    Once again proof that folks who don’t get it (your client) think that the internet is a magical place that can do anything they can think of if the wizard would just sprinkle a little fairy dust on it.

    There was a time a few years back, when most non-tech folk thought only super geniuses could “do the web” and that whatever they said was gospel. Now those same folk think the web should do anything, anytime, without any work, in any format, regardless of original project scope. Now.

    Ahh we pine for the good old days…..

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